Lecture for Project Lead Students
UX, Accessibility & Real User Behavior
Chas Academy - May 2026
Delivered a lecture for project management students on UX design, accessibility, and designing for real user behavior in complex systems.
The session focused on practical UX principles, cognitive load, discoverability, accessibility, frontend implementation, and understanding the difference between user requests and actual user needs — with an emphasis on how project leaders can support better digital experiences through clearer decisions, prioritization, and collaboration.
"Research is not jus about what the user is saying. It's about their experience."
Covered topics
The lecture focused on UX and accessibility from a project leadership perspective — emphasizing the decisions, priorities, and collaboration needed to create better digital products, rather than deep technical implementation.
Key takeaways
Challange assumptions
Many UX decisions are based on assumptions rather than real user bevavior, data and context.
Understand the real problem
Users often ask for features when the underlying issue is workflow, discoverability or prioritization.
Accessibility benefits everyone
Accessibility is not only about permanent disabilities - it improves usability for all users in different situations.
For future project leaders
The lecture highlighted why understanding UX, accessibility, and the UX process is essential for future project leaders working with digital products.
Rather than focusing deeply on technical implementation, the session explored how project leaders influence user experience through prioritization, requirements, collaboration, and decision-making throughout the development process.
Understanding how accessibility, usability, user needs, and technical constraints connect enables teams to make more informed decisions, prioritize what matters, and collaborate more effectively across UX, business, and development — ultimately creating better and more inclusive digital experiences.